Terms and Conditions

Payment Policy

After you deposit is confirmed our management team will email you to make a payment arrangement to settle prior to the event.
Deposits and payments are non refundable however are transferable.
Payments must be made in full 72 hours prior to the event date.

Retreat Cancellations

It is your responsibility to read and understand our cancellation policy before making a reservation.

New – No Risk Covid Booking and Cancellation Policy
We understand covid has made it hard to travel, so we want to make it as easy for you to book your next retreat in confidence.
Currently we have extra flexible booking terms and have a covid no-penalty last minute cancellation policy.
* You can take advantage of our rate lock guarantee, when you purchase a retreat your package rate is locked in and will not change even if our rates change by the time you attend your retreat.
* If the country’s border or Bali’s border doesn’t open in time for your booked retreat you are welcome to reschedule it at no penalty.
* If you are unable to fly at the last minute due to any verifiable covid related issue, such as receiving a positive PCR test or the airline cancelling your flight, you will also be able to reschedule your retreat at no penalty.
Please just note that your retreat package purchase is non-refundable, but your credit will not expire and is valid to be applied to any Femme Soul Retreat.
The package is also transferrable if you would like change the name of the package was originally booked under.

Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please purchase travel cancellation insurance for your airline once you have made your reservation if required.

Definitions

“Cancellation” is defined as not attending your scheduled Femme Soul Retreat, including postponing or rescheduling.
“You” refers to the guest booking a Femme Soul Retreat.
“We” refers to Femme Soul Retreats.

Travel Insurance

To your discretion upon booking with us please be mindful that you may need to obtain travel insurance. Please be sure that your insurance policy covers you for all relevant sports activities you will be engaging upon on your retreat & regular trip cancellation issues that are not related to covid (for example – a broken leg).
Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees.
With most agencies, insurance must be purchased within 14 days of making your reservation.